Privacy Policy

Introduction

Welcome to The Champs Digital Library (TCDL). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using TCDL, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register or use our app, we may collect:

• Name and email address
• Profile information (optional profile picture, bio)
• Login credentials
• Device information (device type, operating system, unique device identifiers)

1.2 Usage Data

We automatically collect:

• Content viewing history (books read, videos watched, audio played)
• Search queries and preferences
• Bookmarks and favorites
• App interaction data and analytics
• Time spent on the app and specific content
• IP address and location data (country/city level)

1.3 Voucher and Points Information

When you redeem vouchers for points:

• Voucher codes entered
• Points balance and transaction history
• Download history (books and audio files accessed with points)
• Redemption timestamps and activity logs

1.4 Information from Third Parties

We may receive information from:

• Social media platforms (if you choose social login)
• Analytics providers (Google Analytics, Facebook Pixel)

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Create and manage your account
• Deliver gospel content (audio, books, videos, quotes)
• Process voucher redemptions and manage your points balance
• Track downloads of audio and books
• Personalize your experience and recommend relevant content
• Send notifications about new content, updates, and features
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our services
• Detect, prevent, and address technical issues or fraudulent activity (including voucher abuse)
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

• Cloud hosting services (for app infrastructure)
• Content delivery networks (for media streaming)
• Analytics providers (Google Analytics, Facebook)
• Email service providers (for notifications)

3.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Respond to government requests

3.3 Business Transfers

If TCDL is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

4.1 Data Storage

• Your data is stored on secure MongoDB cloud servers
• Media files are stored on secure cloud storage platforms
• We implement industry-standard encryption for data transmission

4.2 Security Measures

We implement reasonable security measures including:

• Encryption of sensitive data in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and authentication for admin systems

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

You have the right to:

5.1 Access and Update

• Access your personal information
• Update or correct your account details
• Request a copy of your data

5.2 Delete Your Account

• Request deletion of your account and personal data
• Note: Some information may be retained for legal or legitimate business purposes

5.3 Opt-Out Options

• Unsubscribe from marketing emails
• Disable push notifications in your device settings
• Opt out of certain analytics tracking

5.4 Data Portability

• Request your data in a portable format

To exercise these rights, contact us at thearenaofchampions247@gmail.com

6. Children’s Privacy

TCDL is intended for general audiences including children. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content recommendations
• Track marketing campaign effectiveness

You can control cookies through your browser or device settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using TCDL, you consent to such transfers.

9. Data Retention

We retain your personal information for as long as:

• Your account is active
• Needed to provide you services
• Required for legal, accounting, or reporting purposes

After account deletion, we may retain certain information in backup systems for up to 90 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

For material changes, we will notify you via:

• Email notification
• In-app notification
• Prominent notice on our website

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of Nigeria, without regard to its conflict of law provisions.